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Caring for Our Communities: COVID-19 Updates and Information

We are Committed to Serving Our Communities

As a local grocer, we are committed to the delivering the highest level of service for our local community. Since the beginning of the pandemic, we have been monitoring, planning and working diligently to maintain the same level of service and safety.

We are constantly coordinating with and monitoring the State Health Department and CDC to ensure we are taking steps to protect our team and guests.

Keeping You, Your Family and Our Team Members Safe

Under the guidance of local officials, we have implemented a variety of precautionary measures and will continue to do so as the situation unfolds. These include:
  • Starting on July 20, 2020, we have implemented a face mask policy for our teams and our guests. Masks are now required for entry into our store. If you need a mask, please see an associate. We are offering free, disposable masks while supplies last. Learn more about our face mask requirement here.
  • We have implemented a mandatory face mask policy for our teams.
  • Common seating areas have been modified to encourage safe, social distancing. In some cases, these seating areas have been closed or temporarily removed.
  • New hygiene and handwashing signage has been placed in all public and team member restrooms and breakrooms.
  • We provide frequent checks of the in-store sanitizing tools, including our cart wipes and hand sanitizer dispensers throughout the store.
  • We reviewed and reinforced the importance of our sick leave policy.
  • We trained and implemented step-by-step protocols for dealing with a sick team member or shopper.
  • We asked any partners or team members that have traveled internationally to not come back to work immediately following their return.
  • We temporarily suspended the use of reusable and refillable cups in our stores.
  • We suspended all sampling and sampling events in stores until further notice.
  • As is standard practice in all food-handling departments, team members are required to wash their hands and wear protective gloves. Changing of gloves between every transaction is also a policy we have implemented in our fresh departments.
  • We have implemented one-way aisles and encourage you to follow the directional signage in store.

How You Can Help

As you shop with us, we would ask that you: Covid1
  • Wear a face covering and follow signage for one-way aisles.
  • Use cart wipes on regular and hand carts.
  • If you are sick, we ask that you ask a friend or family member shop for you until you are well.
  • Avoid touching eyes, nose and mouth.
  • If visiting our restrooms or when blowing your nose, coughing or sneezing you wash your hands for at least 20 seconds. If the restroom is unavailable, please use one of the hand-sanitizer stations that are available throughout the store.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Please maintain social distance of at least six feet. Avoid shaking hands or giving hugs.
  • If you get sick while in the store, please leave or if emergency assistance is needed, please contact a team member immediately.
  • Covid2 If you are uncomfortable shopping in the store, we encourage you to use our online shopping service where we offer both curbside pickup and delivery. The Skip mobile app is another option available in all our stores and can help reduce interaction with our store front-line team members. The app allows you to scan your own groceries from your phone and bypass the normal checkout lines.

Item Limits

To help as many guests as possible, we are, at times, limiting the purchase of select items in our stores based on current supply conditions from product manufacturers, growers and processors. While in-stock conditions have improved dramatically over the past several weeks, some categories will take more time to stabilize. Please watch for in-store signs showing any items that may still be impacted by limits. Our cashiers may also remind you at the time of checkout if you have exceeded the limits on any items.

Special Shopping Hours

To better protect those who are most at risk, we are offering special shopping hours every Monday and Wednesday from 6 a.m. to 8 a.m. This time can also be utilized by seniors or anyone else that has a compromised immune system.

Citrus Pear

Until further notice, all Citrus Pear classes have been cancelled to maintain the safety of our guests and team members.

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